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26 Jun, 2022
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Did You Know: WhatsApp India Banned 16 Lakh Accounts In April?

According to the company’s monthly disclosure report published on Wednesday, Messaging platform, WhatsApp ban over 16 lakh accounts of Indian users in April. Out of the total, 122 accounts were banned based on user complaints, while 16.66 lakh accounts were banned to prevent any harmful activity.

“We are particularly focused on prevention because we believe it is much better to stop harmful activity from happening in the first place than to detect it after harm has occurred,” the WhatsApp report said. 

According to the WhatsApp framework, the app bans an account when it is confident that the user is abusive. 

“Our goal is to identify and stop abusive accounts as quickly as possible, which is why identifying these accounts manually is not realistic. Instead, we have advanced machine learning systems that take action to ban accounts, 24 hours a day, 7 days a week,” the WhatsApp India report said.

The company said it bans the account in several cases, including when an account accumulates negative feedback, such as when other users reports or blocks the account. The report also stated that the app’s systems evaluate the account and take appropriate action after reporting negative feedback. 

The instant mobile messaging firm uses machine learning and other analytical tools to detect ‘highly-motivated abusers’ and ban them from the platform.  The company banned nearly 18 lakh accounts in March and 14.26 lakh in February. A total of 18.58 lakh WhatsApp India accounts ban were reported in January.  

Before that, WhatsApp India ban 20.79 lakh accounts were banned in December 2021 and 17.5 lakh in November.  

The new WhatsApp IT rules — which came into effect last year — requires large digital platforms (with over 50 lakh users) to publish compliance reports every month, mentioning the details of complaints received and action taken. Previously, WhatsApp had emphasized that being an end-to-end encrypted platform, it has no visibility into the content of any messages. 

Besides the behavioural signals from accounts, it relies on available unencrypted information including user reports, profile photos, group photos and descriptions, and advanced AI tools and rest, according to the company’s monthly disclosure report released on Wednesday. The messaging platform WhatsApp suspended more than 16,000 accounts for Indian users in April. According to the Meta-owned messaging app, 122 of the total accounts were suspended due to user complaints, and Rs. 166.6 million accounts were suspended to prevent malicious activity in the app.

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